# rpm -Uvh otrs-3.0.2-01.noarch.rpm
Starting OTRS..
Checking httpd ... done.
Checking MySQL ... done.
Checking database connect... DBI connect('database=otrs;host=localhost;','otrs',...) failed: Access denied for user 'otrs'@'localhost' (using password: YES) at /opt/otrs/Kernel/System/DB.pm line 210
ERROR: OTRS-otrs.CheckDB.pl-10 Perl: 5.8.8 OS: linux Time: Sat Nov 20 09:05:39 2010
Message: Access denied for user 'otrs'@'localhost' (using password: YES)
Traceback (2584):
Module: Kernel::System::DB::new (v1.125) Line: 181
Module: /opt/otrs/bin/otrs.CheckDB.pl (v1.3) Line: 52
No database connect! Error!
May your database isn't configured yet?
Try the web installer to configure your database:
-->> http://localhost.localdomain/otrs/installer.pl <<--
or configure your database with README.database (DB - Setup Example)
OTRSインストール後の処理
# service httpd restart
# service mysqld start
# service otrs start
# chkconfig otrs on
[root@localhost ~]# /opt/otrs/bin/otrs.SetPermissions.pl --admin-group-writable --otrs-user=root --otrs-group=root --admin-user=root --admin-group=root --admin-group-writable --web-group=daemon /opt/otrs
bin/otrs.SetPermissions.pl <1.3> - set OTRS file permissions
Copyright (C) 2001-2010 OTRS AG, http://otrs.org/
Setting permissions on /opt/otrs
Setting permissions on /opt/otrs/var
Setting permissions on /opt/otrs/bin/*
Setting permissions on /opt/otrs/scripts/*.pl
Setting permissions on /opt/otrs/scripts/tools/*.pl
Setting permissions on Kernel/Config.pm
Setting owner rw and group ro permissions on /opt/otrs/
Setting owner rw and group ro permissions on /opt/otrs/.procmailrc
Setting owner rw and group ro permissions on /opt/otrs/.fetchmailrc
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